Return and Refund

The Policy envisages the terms and conditions under which:

• You are permitted to return goods purchased by you, subject to a valid reason
• A refund may be obtained for goods purchased by you, subject to certain conditions
• You may cancel orders for goods purchased by you within a stipulated period of time

What I can return and when?

• You receive a faulty or defective product
• You receive a product that is different from what you ordered
• You receive a product that looks different from how it appeared on the product page

What products can NOT be returned?

• Once the seal has been broken, cannot be returned unless the product is faulty
• Consumable products like food and beverages, bath and beauty products

Conditions for returning products

• The products must be returned in the original condition they were received in along with any bills, tags, labels etc.
• Replacement of a product will be subject to availability of the product on the website at that time.

To raise a dispute, please send an email to info@kjfarmfresh.com. Your email must contain name of the product and the order ID along with a detailed description of the nature of the concern. This must be done within 3 days of receipt of the product. Disputes registered after 3 days of delivery shall be entertained at the sole discretion of the seller of the product. If the seller agrees to a refund, then you must send the product back to the K J FARM FRESH within 7 days of the K J FARM FRESH agreeing to the refund.